Foundations for ecommerce success: The warehouse as the online 'engine room'

Foundations for ecommerce success: The warehouse as the online 'engine room'

16 February 2018

  • Indigo WMS Ecommerce white paper

Why read this white paper?

It is full of practical advice and written for companies who want to ensure they can achieve the maximum benefit from their investment in a WMS by building three core capabilities:

1) flexible, accurate and efficient warehouse operations;
2) the ability to accommodate a range of order profiles and achieve OTIF (on time in full) delivery targets; and
3) customer service excellence whilst mitigating excessive operating costs.

Did you know?

Over 602 billion Euros was spent online during 2017 across Europe and in the UK, over 87% of consumers regularly order goods online. [1]  Whilst the consumer demand to buy goods electronically exists, the infrastructure and logistics capabilities of many businesses need improving, to ensure customer expectations can be met and potential growth rates achieved. 

Warehouse management software (WMS) specialist, Indigo Software has first-hand insight into the many different variants of an ecommerce business – pure e-tail operation, multichannel or omnichannel – and the difficulties encountered in the warehouse as a result of inefficient processes, ‘silo-ed’ working and inconsistent stock visibility.


[1] European Ecommerce Report 2017 - Ecommerce Europe, EuroCommerce & Ecommerce Foundation


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  • About the Author

    Eric Carter Indigo WMS
    Eric Carter - Solutions Architect

    Eric Carter is Solutions Architect at Indigo and has over 33 years’ experience of working with warehouse management systems. Eric has worked for Indigo Software for 18 years.

    Eric began his career in 1981 as an apprentice on the production floor at RHM Foods Limited, later managing the changes from a factory based storage facility into the worldwide distribution centre for Sharwood’s as the company’s warehouse manager. Eric joined Indigo in 2000 and has a unique insight into the working world of WMS.