Dickies Workwear | Customer Case Study | Indigo Software

Dickies Workwear

"Indigo has been a great asset for Dickies as we have expanded over recent years. It has helped ensure our warehouse operations are optimised and is an ideal solution for the apparel sector and very intuitive for users and management."

Clive Mills, IT Manager, Dickies Workwear

  • Dickies Workwear Logo

Dickies Workwear is the largest privately owned workwear company in the world, selling a range of branded workwear, corporate clothing and streetwear. 

Dickies have been working with Indigo Software for over a decade, using Indigo’s warehouse management software, Indigo WMS to manage its main 170,000 sq ft UK distribution centre in Bath.  At this facility, Dickies clothing, which is manufactured in India, China and Morocco, is stored ready for dispatch either in bulk to retail outlets or sold as individual orders through the company’s e-commerce division.  The warehouse runs 24 hours a day, 7 days a week, with 3 shifts each employing 30 operatives plus management. 

Prior to implementing Indigo WMS, Dickies’ warehouse processes to complete these checks were paper based. 

Now, all the company’s warehouse operations are managed using Indigo. Rather than check every item, Dickies operates a random sampling procedure and is able to process incoming orders more quickly, transforming what used to be a 2 to 3 day operation into a same day onward shipping process in 75% of cases.

Dickies saw a clear return on their investment in Indigo WMS within 12 months and recouped the initial capital outlay far more quickly than anticipated. Almost a decade later, the system is still going strong and continues to add value to the company’s business.